DoorDash vs GrubHub, Cons, Pros & Alternative Apps in 2024 (2024)

DoorDash Pros & Cons

Top Pros

• User-friendly interface 😄

• Wide food selection 🌍

• Available in many cities 🏙️

• Top-notch customer service 💁‍♀️

• Real-time order tracking 📲

GrubHub Pros & Cons

Top Pros

• Extensive local service 🌆

• Reliable delivery times ⏲️

• Full range of cuisine options 🍜🍔🍕

• Great discounts with GrubHub+ 🎟️

• 24/7 customer service 📞

• Multiple payment options 💳

Top Cons

• Can be pricier than others 💸

• Quality varies depending on restaurant 🍽️

• Delivery issues in smaller towns 🏞️

• Limited special dietary options 🍅

• Occasional late delivery 🕖

• Peak hour surcharges 🕐

Top Cons

• Fees can rack up quickly 💰

• Website layout can be confusing 🤔

• Less choices in rural areas 🌾

• Limited user reviews for restaurants ⭐

• Occasional order mistakes 😖

3

Uber Eats

4

Postmates

5

Instacart

Topping the list of food delivery apps are companies like DoorDash and GrubHub, both of which offer a wide selection of restaurants and fast delivery times.

DoorDash is a popular food delivery service that partners with local restaurants to bring meals right to your doorstep. It operates in numerous cities across the United States and Canada. Find more information on their website.

GrubHub is another widespread online and mobile food ordering and delivery platform that connects diners with local takeout restaurants. To know more, you can visit the GrubHub website.

Both DoorDash and GrubHub have their unique features and advantages. DoorDash tends to have more restaurant options, whereas GrubHub might offer a broader delivery area. The best one will depend on your specific needs and locale.

Yes, both DoorDash and GrubHub have implemented contactless delivery options to ensure safety amidst the COVID-19 pandemic.

The delivery fees for both DoorDash and GrubHub can vary based on the restaurant and your location. It is best to check the fees on the app before placing an order.

Yes, DoorDash offers a subscription program called DashPass, which includes benefits like $0 delivery fees and reduced service fees on orders over $12. Subscriber details can be found on their website.

GrubHub offers Grubhub+, a subscription service with benefits like unlimited free delivery and exclusive member perks. You can sign up on the Grubhub+ page.

Both DoorDash and GrubHub are available on iOS and Android devices, and you can also place orders through their respective websites.

Yes, both DoorDash and GrubHub offer real-time order tracking so you can follow your food from the restaurant to your door.

Yes, DoorDash allows you to schedule deliveries up to four days in advance.

Yes, like DoorDash, GrubHub also allows users to schedule orders ahead of time.

DoorDash accepts various payment methods including credit/debit cards, Apple Pay, and Google Pay.

GrubHub also accepts multiple payment methods including credit/debit cards, Apple Pay, Google Pay, and PayPal.

Yes, DoorDash offers a rewards program called DashPass Deals for DashPass subscribers, through which users can earn extra savings on selected restaurants.

GrubHub recently launched Grubhub Perks, which offers exclusive deals and the chance to earn and redeem points with every purchase through Grubhub+.

Yes, DoorDash allows customers to rate and review their delivery experience, including the food and the delivery person.

Yes, GrubHub also allows customers to rate and review both the food and the delivery service provided.

Yes, you can purchase DoorDash gift cards from its official website.

Like DoorDash, GrubHub also offers gift cards which can be bought from its official website.

There are several top-rated food delivery apps currently in the market; two of the most prominent among them are DoorDash and GrubHub. These apps offer a wide variety of cuisines from numerous restaurants conveniently delivered to your location.

Yes, DoorDash allows you to rate your delivery experience. Once your order is complete, you have the option to rate both the restaurant and the delivery driver based on your experience.

Yes, GrubHub often offers deals and discounts for new users. It’s always a good idea to check their website or app for any current promotions. The discounts may vary based on your location.

Yes, DoorDash provides real time tracking for your orders. Once an order is placed, you can view the estimated delivery time and track the driver’s movement on the map through their app.

Currently, GrubHub operates in over 3,200 U.S. cities and delivers from over 300,000 restaurants. Nevertheless, service availability may still vary depending on the specific location and restaurant coverage.

DoorDash accepts several modes of payment including credit/debit cards, Google Pay, Apple Pay, and DoorDash gift cards. You can select the preferred mode during the checkout process.

The final bill on GrubHub does not automatically include a tip. It’s discretionary and you can add it during checkout based on the service received. Most of the tip amount goes directly to the delivery driver.

DoorDash delivery times can vary based on the restaurant’s preparation time, distance, and current traffic conditions. However, the app provides an estimated delivery time once the order is placed.

Most of the time, GrubHub does not impose a minimum order requirement. However, some specific restaurants or offers may have a minimum order limit. It’s recommended to check the terms before placing the order.

Yes, DoorDash offers the convenience of scheduling a delivery up to four days in advance. You can select the date and time while placing the order, and the app will deliver it as per your specified schedule.

While GrubHub provides detailed descriptions of the available restaurant dishes, comprehensive nutritional facts are typically not included. For detailed dietary information, it is best to check the restaurant’s own website or contact them directly.

In the DoorDash app, you have the option to mark certain restaurants as ‘Favorites’. This way, you can quickly access them when placing new orders, thus enhancing your app experience.

Yes, GrubHub has a GrubHub Perks program that allows customers to earn rewards on their orders. The accumulated rewards can be redeemed for future orders from participating restaurants.

DoorDash operates not only in the United States, but also in Canada and Australia. However, delivery availability can vary depending on the specific location and restaurant partnerships in the region.

For any queries or issues, you can contact the GrubHub customer service team through their website, app, or by calling their support number. Additional contact details can be found on their website.

Generally, DoorDash does not accept cash as a form of payment. Payment is made digitally through the app during checkout. However, you can choose to tip your Dasher in cash if desired.

Yes, when you order from a restaurant on GrubHub, you have the option to add special instructions, enabling you to customize your meal according to your preferences.

Yes, DoorDash offers a subscription service called DashPass. For a monthly fee, DashPass subscribers receive benefits like reduced delivery fees and lower minimum order requirements at eligible restaurants.

Yes, to ensure safety and convenience, GrubHub offers a contactless delivery option. At checkout, you can select ‘Leave at my door’ or provide specific instructions for the driver to drop off your order without direct contact.

Yes, DoorDash offers digital gift cards that you can purchase on their website. These gift cards can be the perfect present for food lovers and can be redeemed on future orders within the app.